Private Policy for Hill Lake Farm

Private Policy | Terms & Conditions | Return & Refund Policy | Disclaimer

Last Updated: 1.5.26
Hill Lake Farm is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

A. Information You Provide to Us

Name
Email address
Mailing address (if provided for orders or inquiries)
Payment information (processed securely through third-party processors)
Any information submitted through forms, comments, or direct messages

B. Information Collected Automatically
When you visit our website, certain data may automatically be collected, such as:

IP address
Browser type and version
Device information
Pages viewed and time spent on site
Referring website URLs
Cookies and similar tracking technologies

C. Information from Third Parties
If we use email services, analytics, or marketing platforms, they may provide information about how you interact with our content.

2. How We Use Your Information

We may use collected information to:

Provide and operate our website and services
Communicate with you and respond to inquiries
Send newsletters or updates (only with your consent)
Process orders or transactions
Improve website performance, user experience, and content
Monitor website analytics and traffic patterns
Comply with legal obligations

We do not sell or rent your personal information.

3. Cookies and Tracking Technologies

Our website may use cookies, pixels, or similar tools to:

Understand how visitors use our website
Improve performance and functionality
Support analytics or marketing efforts

You can disable cookies in your browser settings, though some features of the website may not function properly without them.

4. Third-Party Services

We may share necessary information with trusted third-party providers who help us operate our business, such as:

Website hosting services
Email newsletter providers
Payment processors
Analytics platforms

These partners only receive the information needed to perform their functions and are required to protect your data. Examples may include (depending on your setup): Stripe or PayPal (payments), Google Analytics (website stats), Mailchimp or ConvertKit (email newsletters).

5. Data Protection and Security

We take appropriate measures to safeguard your information, including:

SSL encryption on our website
Secure third-party payment processing
Limited access to personal data

However, no method of online transmission or storage is 100% secure. We strive to protect your information but cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the right to:

Access the personal data we hold about you
Correct or update your information
Request deletion of your data
Opt out of email communications
Disable cookies through your browser
Withdraw consent where applicable

To make a request, contact us at: [your email address]

7. Children’s Privacy

Hill Lake Farm does not knowingly collect personal information from children under 13 years of age. If you believe a child has submitted information to us, please contact us and we will remove it promptly.

8. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the content or privacy practices of those sites and encourage you to read their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. Your continued use of the site constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or how your data is used, you can contact us at:

Hill Lake Farm | Email: HillLakeFarm@gmail.com

Terms & Conditions

Private Policy | Terms & Conditions | Return & Refund Policy | Disclaimer

Last Updated: 1.5.26

Welcome to Hill Lake Farm. By using or accessing hilllakefarm.com, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree to these terms, please do not use the Website.

1. Use of the Website

You may use the Website for personal, non-commercial purposes.
You agree not to use the Website for any unlawful or prohibited purpose.
You must not attempt to interfere with the Website’s security, services, or functionality.

2. Products, Services & Availability

All products, services, and information on the Website are subject to availability.
We reserve the right to modify or discontinue any product or service without notice.
Prices and availability are subject to change without prior notice.

3. Orders & Payment

By placing an order, you confirm that the information you provide is true, accurate, and complete.
Payments are processed via third-party payment processors. We do not store your payment card details.
Payment transaction fees are not refunded when a refund is issued.You are responsible for any applicable taxes, shipping, or handling fees.

4. Shipping & Delivery

Shipping costs and estimated delivery times (if applicable) will be presented at checkout.
We are not liable for delays caused by carriers, customs, or events outside our control.

5. Intellectual Property

All content on the Website — text, graphics, logos, images, and design — is the property of Hill Lake Farm or its content suppliers and is protected by intellectual property laws.
You may view or download content for personal use only. Any other use (reproduction, distribution, modification, public display) is prohibited without our prior written permission.

6. User Submissions & Comments

If you submit comments, feedback, or other content, you grant us a non-exclusive, worldwide, royalty-free license to use, copy, reproduce, and display such submissions in connection with the Website or Hill Lake Farm’s operations.
You are responsible for the content you submit and must not infringe on any third-party rights or contain unlawful material.

7. Limitation of Liability

Hill Lake Farm is not liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or any products or services purchased.
Our maximum liability to you under any circumstance shall not exceed the amount you paid for the product or service at issue.

8. Governing Law

These Terms & Conditions are governed by the laws of the state of [Insert State, e.g. New York].
You agree that any dispute arising under these Terms will be resolved in the state or federal courts located in [Insert County], [Insert State].

9. Changes to Terms

Continued use of the Website after changes constitutes your acceptance of the new Terms. We may revise these Terms at any time. The “Last Updated” date will reflect the most recent changes.

Return & Refund Policy

Private Policy | Terms & Conditions | Return & Refund Policy | Disclaimer

Last Updated: 1.5.26

This Return & Refund Policy applies to any products purchased from Hill Lake Farm via the Site (or via farm stand pre-orders). By purchasing from us, you agree to this policy.

1. Returns & Exchanges

Because many farm products are perishable or seasonal, we accept returns or exchanges only in special circumstances (e.g. damaged products, incorrect shipments).
To request a return or exchange, contact us within 7 days of receiving your order. Include your order number, description of the issue, and photos if relevant.

2. Refunds

If a refund is approved, we will issue it via the original payment method within 10 business days of receiving the returned item or final confirmation (if product is perishable and cannot be returned).
Shipping costs are non-refundable unless the error was our fault (e.g. wrong item shipped).

3. Order Cancellations

You may cancel an order before it ships, for a full refund. Once the order has shipped or been delivered, it can only be refunded under the damaged–or–incorrect policy above.

4. Non-Returnable Items

The following items cannot be returned or refunded (unless damaged on arrival):

Seeds, live plants, perishable goods, or any items intended for immediate planting/consumption.
Sale items, gift vouchers, or heavily discounted products.

5. Shipping Returns

If a return is approved and requires shipping back to us, you are responsible for return shipping costs, unless otherwise agreed in writing.

6. Contact for Returns

To initiate a return or request a refund, email us at: [your email] with subject line “Return/Refund Request – Order #[order number]”.

Disclaimer

Private Policy | Terms & Conditions | Return & Refund Policy | Disclaimer

Last Updated: 12.10.25

The information provided on the Hill Lake Farm website (articles, blog posts, product descriptions, newsletters, social media, etc.) is intended for general informational purposes only. By using this Site, you acknowledge and agree:

1. Not Professional Advice

We are not medical professionals. Any health, nutrition, wellness, or environmental guidance shared on this Site—including topics like detox, soil health, food as medicine, sustainable living, or natural products—is not intended to diagnose, treat, cure, or prevent any disease or condition.
Always consult a qualified health professional before making any changes to your diet, lifestyle, health routine, or using products recommended on this Site—especially if you have preexisting health conditions or are on medications.

2. Acknowledgment of Risk.

Farming, gardening, land management, and animal husbandry practices described on this Site involve inherent risks. You assume all responsibility for any outcome resulting from applying these practices.

3. No Guarantees.

We do our best to provide accurate, up-to-date information, but we make no guarantees about the completeness, reliability, or suitability of the content.